Refund Policy

Refund Policy

HAPPINESS GUARANTEE

If you are not completely happy with your recent cleaning service, notification of such event must be reported to Click Clean Shine Pty Ltd within 48 hours of service, by email or phone. Once we receive the notification, we will send another team to re-clean the areas of concern reported, free of charge. Re-cleans must happen within 7 days of last service.
If you are still unsatisfied, we will refund up to half of the total amount you were charged, this will be under the directors discretion. All attempts will be made to rectify any issues first. 

Please also visit our cancellation policy.